Customer Care

Delivery

Delivery options

Express Home Delivery: 1-2 working days | free

International Delivery: 7-10 working days | free

Some items that we are awaiting delivery of may take 7-10 days for delivery. All of our pieces have indication of estimated delivery under the 'Add to Shopping Bag' button on each page.

Orders containing items with multiple delivery estimations will be shipped in seperate parcels; items that are ready for shipping will be processed and shipped as normal, items we are awaiting delivery of will be processed and shipped once we receive them.

Our Delivery partners

Purchases made on think-bubbles.co.uk will be delivered by either of our couriers, DPD (Domestic Orders) or Royal Mail (International Orders).

Once your order has left us and it's with DPD, they will contact you via SMS and/or email to let you know when to expect the delivery.

Schedule your delivery

If your delivery date doesn't suit, you have the option to select another date. Simply follow the DPD re-booking link and complete the steps as necessary.

Leave in a safe place

Not going to be in? That's okay. You can request for your order to be left in a safe place by providing DPD with a preferred location, e.g. a shed or outhouse. Please note that if you select this option, Think Bubbles nor DPD cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Collection from a DPD Service Point

Request for your order to be left at your nearest DPD drop-off point, ready for your collection at a later date.

Leave with a neighbour

Request for your order to be left with your neighbor by providing DPD with their house number and any further instructions. Please note that if you select this option, Think Bubbles nor DPD cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Taxes and Duties

All deliveries are tax, duty and customs-free

Tracking your order

To track your order, visit My Orders in your Think Bubbles account or click the tracking link in your shipping confirmation email. All delivery tracking is available from when you receive the shipping confirmation email.

Need help with your delivery?

We're available 9:00-17:30 GMT, 7 Days a Week

Call us on +44 1472 291601 or send an email to help@think-bubbles.co.uk with your query

Alternatively, you check out our FAQs section

Shopping during our Sale?

We aim to get your order to you as quickly as possible but it will take longer to arrive